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GOGOVAN Panel Revamping
CLIENT
TYPE
FINAL DESIGN
DESCRIPTION
GOGOVAN
Personal
Panel UI
GOGOVAN wants to enhance their internal customer service panel for placing order.
This revamp aims to reduce the chance of mistaken input and simplify the flow of placing order in order to shorten the ordering time.
1
Lack organization
The form lacks organization, related informations are not arranged together
2
Keep scrolling
Staffs consumed most of the time scrolling up and down to find a specific input field
PROBLEMS
After observing their placing order dailies and getting feedback from staff,
the following design solutions are proposed,
2
Screen size form
Rearrange the form which ables to show all input fields without scrolling
3
Highlight
Key Information
Price is the most being concerned and frequently being asked information by customers in phone call
1
Categorization
Group input fields into 3 main parts and try leading a fluent ordering flow.
UI DETAILS
Drag & Drop
able staff to optimize route for customer easily
Show all selection options
instead of dropdown list to reduce steps
Delet row
instead of dropdown list to reduce steps
Key Information
Price breakdown at the corner.
Hence, staffs will be able to inform their customers about the details at anytime easily
